Toledo Counseling

About the Willow Center

Our Story

From personal healing to community care—how one woman’s vision grew into a trusted center for compassionate, high-quality counseling.


The Willow Center started as an idea in the heart of our founder, Erin Wiley, back in 2006 when she first dreamt of earning a Master’s Degree.

Having benefited from therapy herself, she envisioned what it could look like to be able to help others as much as she had been helped by her own therapist. In 2008, once both of her sons were in elementary school, she entered the Mental Health Counseling program at BGSU. During her studies she imagined opening a Toledo-area private practice that would serve the community with the highest-quality counseling services around, helping individuals, couples and families; kids, teens and adults. Erin began her clinical work with clients in 2011, and after five years of clinical experience she opened The Willow Center.

Erin Wiley Therapist Marriage Counseling Toledo Ohio

Erin Wiley, MA

The Willow Center started out as a single room office - with no waiting room and only one employee - and has grown to the largest practice in town. Now with 42 therapy offices in four locations and over 45 therapists, prescribers, staff, and administrative assistants. The Willow Center has won Toledo City Paper’s “Best of Toledo” award the last nine years in a row, so they can confidently call themselves the best counseling practice in town.

Best Counseling Practice in Toledo

In the “Best of Toledo” contests sponsored by Toledo City Paper, The Willow Center was named “Best Counseling Practice” in 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025. 9 years in a row!

The Willow Center continues to meet the counseling needs of the people and families of Northwest Ohio and Southeast Michigan including Waterville, Maumee, Bowling Green, Perrysburg, Findlay, Oregon and Toledo. We have offices conveniently located in Toledo (on Airport Highway just west of S Reynolds Road; across the street from AAA and Tim Hortons), Bowling Green (on E Poe Road, just east of N Main Street;  by the train tracks), and Oregon (on S. Coy Road just north of Navarre Avenue; across from Autozone).

Best of Toledo 9 Years in a row

Top Rated Provider 2026
Google star 1Google star 2Google star 3Google star 4Google star 54.6
4.6Google star 1Google star 2Google star 3Google star 4Google star 5
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
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Alyssa Martinez-Baker
22 August 2026
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My family uses the Willow Center for talk therapy and psychiatry. Alexis Wooten, NP has been great with managing medication for my child. She helped us through a reaction to a medication. My child has been working with Caprice Frazier for about a year and half and she has been helpful through several big life transitions. I highly recommend their clinicians!
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Emily
25 July 2026
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Alexis Wooten is a singularly kind, compassionate and competent provider. She has helped me not only to find the appropriate course of treatment, but deals with insurance issues and all other concerns immediately. It is not easy to find the kind of care that Lexi provides, and the Willow Center is very lucky to have her! 💙
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Roxanne Collins
15 July 2026
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We’ve been with Erin for over 12 years and have followed her wherever she’s practiced because she’s just that wonderful. Through different seasons of life, every member of our family has seen a different therapist at The Willow Center, and every experience has been positive, compassionate, and life changing. What sets The Willow Center apart is that it’s more than just a counseling office. From the moment you walk in, you’re welcomed into a warm, peaceful environment with beautifully decorated rooms that immediately put you at ease. It never feels cold or clinical. The therapists truly care, listen without judgment, and provide the support you need to work through life’s challenges. I honestly recommend The Willow Center to everyone I know. If you’re looking for a place where you’ll feel heard, supported, and cared for, this is it!
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Deanna Hoeft
4 April 2026
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Dr. Kayla Spradley and Andrea Young have been God-sends and are by far the best care I have ever received in my lifetime!
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Jeffrey Casey
13 February 2026
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Lexi and Gabe have been wonderful. I am very thankful for the both of them and the comfortable environment that the Willow Center provides.
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Gina Donnell
10 February 2026
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Wonderful care, safe space, knowledgeable, caring, practical care! Would recommend!
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The Neelds
4 February 2026
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Amanda is the absolute best. So extremely patient, sincerely cares and listens. Shes not only helped me, but my children also. I just cant say enough good things about her. The willow center as a whole, is an amazing atmosphere. So calming, welcoming and doesnt even feel like you're going to the doctor!
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Krista
13 January 2026
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The Willow Center provides a calm, professional environment. Appointments were handled efficiently and communication was timely. Huda is courteous, organized, and thoughtful in her approach to therapy. I appreciated the professionalism and structure of the experience and would recommend the center to others seeking similar services. 🙏😊
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Michelle F.
9 January 2026
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This was my first experience seeking medication management for myself, and seeing Amanda Chagolla immediately put me at ease. From the very beginning, she made me feel heard, validated, and truly understood. She took the time to listen without judgment, which made all the difference. Finding a provider who genuinely listens is often half the battle, and Amanda does that exceptionally well. She helped me feel comfortable and confident trying medication for the first time in my life, something I never thought I would feel ready to do. I cannot recommend her highly enough.
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Antonio Lopez
13 December 2025
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Amazing experience, highly recommended! Alexis is very attentive, knowledgeable, respectful and most importantly, willing to help.

The Willow Center offers counseling and psychiatric services for individuals, couples, & families; teens, children and adults.


At The Willow Center, our team comprises dedicated therapists, psychiatrists, counselors, and behavioral specialists, all viewing their roles as more than just a profession. Engage with any of our staff, and you'll encounter professionals committed to providing essential counseling and psychiatric services, recognizing the profound impact on the well-being of individuals and our community. We believe in the lasting influence of our work, understanding that healing families, adults, teens, kids, couples, and individuals contributes to meaningful changes that resonate for generations. For us, the provision of counseling and psychiatric services at Willow is not merely a job—it's Our Calling, driving us to make a positive impact every day.

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